Terms of service

1. Applicability

1.1 These terms of use are applied for sale, use and provision of any software, content or information MVP Digital Oy (“HeadQ”) offers through the internet or as a mobile application (“service”) to a customer who concludes an agreement with HeadQ for the use of the service. In these terms, “customer” can refer either to the company or legal entity concluding the agreement, or to any of its users who have a right to use the service based on the agreement concluded by the company or legal entity. The service is targeted to businesses or other legal entities or organizations, not to consumers. By using the service the customer concludes a user agreement with HeadQ that is governed by these terms and conditions and the HeadQ data processing agreement, which the customer undertakes to comply with. The details of the subscription term, plan, features and fees valid at any given time can be found from the service by logging into the user account.

1.2 These terms may be updated by HeadQ from time to time. Updated terms are published on this page and customers with an active subscription or account are informed of the changed terms and conditions by in-app notification or by email.

2. Service provider and contact details

MVP Digital Oy
Business ID: 3267191-7
VAT ID: FI32671917
Malmin raitti 17 C
00700 Helsinki
FINLAND
www.HeadQ.io

3. Description of the service

3.1 The service is an online ecommerce platform for sale of products and services. For detailed applicable services descriptions, contact HeadQ or visit HeadQ’s website.

4. Contracts concluded through the service

4.1 Any contract concluded through the service is concluded directly between the customer and the party who purchases products or services through the service. HeadQ is not a party to such a contract even if it provides a platform for the sale. The customer is the seller of record for products and services sold through the service and solely responsible to its clients for fulfilling all seller’s contractual obligations.

5. Changes to service and these terms

5.1 HeadQ develops the service continuously, so HeadQ retains the right to make changes to these terms and to the service. HeadQ notifies customers of significant changes to the terms or to service by informing users by email, by publishing the terms on its website or via the service or in some other manner, as HeadQ considers suitable. Changes become effective on the notified date, unless otherwise provided. If the change concerns pricing or significant changes in the features of the service, HeadQ aims to notify at least one month prior to the change. Unless a specific effective date has been given for the change, the change becomes effective when it has been made. By continuing to use the service after the change the customer accepts it. If the customer does not accept the changes, it must terminate the agreement by written notice prior to the changes becoming effective and stop the use of the service.

6. Use of service and limited license

6.1 HeadQ grants the customer, subject to these terms, a limited, non-exclusive, personal and non-transferable license to use the service for the customer’s internal business purposes. The customer (including its users) agrees to use the service according to these terms and applicable laws. If HeadQ has reason to believe that the customer or a user has not followed these terms or the applicable laws, HeadQ may delete or limit the user rights or conduct other means it considers necessary.

6.2 The use of the service may be subject to technical and other restrictions set by HeadQ, such as the maximum number of orders that the service is able process per month. The essential restrictions for a specific customer are defined in the agreement or within the service by logging into the user account. Use of the service may also be restricted by HeadQ’s acceptable use policy in force from time to time, which is incorporated herein by reference and which may, for instance, provide restrictions to the type of business and activities for which the service can be used.

6.3 The service provides an optional analytics tool that uses cookies to collect visitor data such as product views, configurations, and checkout activity. This feature is activated by default, and a customer must opt out and deactivate it if it does not wish to use it. The customer is responsible for ensuring compliance with applicable privacy and cookie laws when using the analytics feature. This includes, without limitation, obtaining and managing visitor consents, implementing a cookie management tool, and publishing a cookies policy. By continuing to use the feature, the customer acknowledges that data collection occurs under their direction and accepts all associated responsibilities.